Personal information collection policies and practices

The purpose of this policy is to ensure the protection of personal information and to govern the manner in which Benoît & Dionne collects, uses, communicates, retains and destroys it or otherwise manages it. In addition, it is intended to inform all interested parties of the manner in which Benoît & Dionne handles their personal information.

Application and definitions

This policy applies to Benoît et Dionne, including its officers, employees, consultants and any person who otherwise provides services on behalf of Benoît et Dionne. It also applies to the Benoît et Dionne Produits Forestiers website.

It applies to all types of personal information managed by Benoît et Dionne, whether it be information about potential or current customers, consultants, employees, or any other person (such as visitors to its website or others).

For the purposes of this Privacy Policy, personal information is information about a natural person that directly or indirectly allows that person to be identified.

Sensitive personal information is information about which there is a reasonable expectation of privacy.

Generally speaking, an individual's professional or business contact information does not constitute personal information, such as an individual's name, title, address, e-mail address or business telephone number.

Collection, use and communication

In the course of its activities, Benoît & Dionne may collect various types of information for different purposes.

Benoît et Dionne will inform individuals, at the time of collection of personal information, of any other information collected, the purposes for which it is collected and the means of collection, in addition to any other information required by law.

Benoît et Dionne applies the following general principles to the collection, use and disclosure of personal information:

Consent :

  • In general, Benoît et Dionne collects personal information directly from the person concerned and with his or her consent, unless an exception is provided for by law.

Collection :

  • In all cases, Benoît et Dionne only collects information if it has a valid reason to do so. In addition, the collection of information will be limited to that which is necessary to fulfill the purpose for which it is collected.
  • On the website, the information entered by the user and the language used in the "contact" and "career" forms are collected. In the form section, the CV file is sent by e-mail to Benoît & Dionne and is not stored.

Holding and use :

  • Benoît et Dionne may use an individual's personal information only for the purposes identified herein or for any other purposes identified at the time of collection. If Benoît et Dionne wishes to use this information for any other reason or purpose, new consent must be obtained from the person concerned.

Retention and destruction of personal information

Unless a minimum retention period is required by applicable law or regulation, Benoît et Dionne will retain personal information only as long as necessary for the fulfillment of the purposes for which it was collected.

At the end of the retention period or when the personal information is no longer required, Benoît et Dionne will:

To destroy them. The destruction of information by Benoît and Dionne must be done in a secure manner to ensure the protection of this information.

Benoît & Dionne's responsibilities

Benoît & Dionne's Privacy Officer is the organization's Executive Director. In general, she is responsible for ensuring compliance with applicable legislation concerning the protection of personal information.

Rights of access, rectification and withdrawal of consent

To exercise his or her right of access, rectification or withdrawal of consent, the person concerned must submit a written request to this effect to the person responsible for the protection of personal information of Benoît et Dionne, at the following e-mail address .

Benoît et Dionne's Privacy Officer must respond in writing to such requests within 30 days of receipt of the request.

Complaints handling process


Any person who wishes to make a complaint regarding the application of this policy or, more generally, regarding the protection of his or her personal information at Benoît et Dionne, must do so in writing by contacting the person responsible for the protection of personal information at Benoît et Dionne, at the e-mail address mentioned in the Access Rights section.


This policy is approved by Benoît et Dionne's Privacy Officer, whose business coordinates are as follows:

Responsible for the protection of personal information :

Sonia Thibodeau
750 rue Rocheleau Drummondville (Québec) J2C 6Y5

For all requests, questions or comments regarding this policy, please contact the person in charge by e-mail.